Complaints Process
The mission of the CRPNBC is to serve and protect the public. The CRPNBC is responsible through self-regulation to assure a safe, accountable and ethical level of psychiatric nursing practice.
The Health Professions Act gives the CRPNBC the mandate to ‘serve and protect the public’ through its registration of all RPNs (Registered Psychiatric Nurses) and LGPNs (licenced Graduate Psychiatric Nurses) in B.C. and on-going monitoring of their psychiatric nursing practice. The Act clearly identifies a discipline process to investigate and act on complaints about RPNs and LGPNs.
You can file a complaint about a Registered Psychiatric nurse in B.C. any time you have concerns about:
- how the RPN behaves or conducts themselves on the job or in another situation that could affect their professional duties.
- whether an RPN is doing their job competently and safely.
Detailed information on the complaints process is available HERE
- About CRPNBC
- Public Protection
- Registration
- Practice Support
- Standards of Practice, Code of Ethics & Competencies
- Scope Of Practice
- Continuing Competence Program
- Professional Development Resources
- Position Statements, Standards and Reports
- Health and Safety
- Workplace Representatives
- CRPNBC Awards of Excellence
- Insurance
- Practice Concerns
- Canadian Journal of Psychiatric Nursing Research, Issue 2
- Education
- Resources and Publications
- Forms
- Bank Account Info Change Form
- Change Information
- Continuing Competence Self-Assessment Form
- Credit Card Payment Form
- Criminal Record Check Consent Form
- Interim Registration Form
- Non-Practicing Undertaking
- Preauthorized Payment Enrollment Form
- Registration Renewal Form
- Requesting Registration Form
- Salary Replacement Form
- Volunteer Expense Claim Form



